Terms of Service

Article 1 (Purpose)

These Terms of Service define the rights, obligations, and responsibilities between MyangStella, operated by MyangByte Labs, a company registered and located in the Republic of Korea (the "Company"), and its users regarding the use of astrology report services (the "Service"). The Service is operated from the Republic of Korea.

Article 2 (Definitions)

The following terms are defined as below:

1. "Service" refers to the astrology chart analysis and report generation service provided by the Company.
2. "User" refers to any person who uses the Service in accordance with these Terms.
3. "Paid Service" refers to the astrology report generation service available through payment.
4. "Digital Content" refers to the astrology reports generated through the Service.
5. "Magic Link" refers to a unique access URL sent via email, allowing report access without account registration.

Article 3 (Business Information)

Article 4 (Service Description)

The Company provides the following astrology analysis products:

• Free Star Profile Card: Sun, Moon, Rising sign analysis (trial content)
• Natal Blueprint Report (paid): In-depth analysis based on birth chart
  • 6 domains: Career, Love, Finance, Health, Self-Growth, Relationships
  • Individual domain: ₩4,900 / $3.99
  • Comprehensive report (all 6 domains): ₩19,900 / $15.99
• Transit Forecast Report (paid): Predictions based on planetary transits
  • 6 domains: Career, Love, Finance, Health, Self-Growth, Relationships
  • Period: 1 year from the user-selected start date
  • Individual domain: ₩2,900 / $2.49
  • Comprehensive report (all 6 domains): ₩11,900 / $9.99
• Synastry Compatibility Report (paid): Compatibility analysis based on two birth charts
  • ₩5,900 / $4.99

Paid reports are custom digital content individually generated per user order using AI technology. Before purchasing, users may view a sample report page to preview the structure, format, and quality of paid reports.

Reports are accessible via web browser and do not require any additional software installation.

Article 5 (Formation of Service Agreement)

1. For free services, the agreement is formed when the user enters the required information and requests results.
2. For paid services, the agreement is formed when the user consents to the collection and use of personal information, agrees to the digital content withdrawal restriction at checkout, and completes payment.
3. The Service is intended for users aged 14 and above. Users under 14 may not use the Service.
4. Payment methods enforce age verification through identity verification at issuance:
   • Credit card: 18+ (Korean Specialized Credit Finance Act)
   • Debit card / simple payment (KakaoPay, NaverPay, etc.): 14+ (issued with parental consent)
   • PayPal: 18+ (PayPal User Agreement)
5. Users under the age of 19 (minors under Korean law) require parental or legal guardian consent. In jurisdictions where the age of majority is lower than 19, the local age of majority applies. Payments made without required consent may be cancelled in accordance with applicable law.

Article 6 (Report Access)

1. Generated reports can be accessed via a magic link (unique URL) and are available for 45 days from the date of creation.
2. Reports cannot be accessed after the viewing period expires, and expired magic links cannot be reissued.
3. Users are responsible for managing their magic links. The Company is not liable for issues arising from link sharing.

Article 7 (Service Delivery Period)

• Paid reports are automatically generated via AI after payment is completed, typically within 50 minutes. Delivery time estimates are provided for informational purposes only and are not guaranteed.
• Upon completion, a magic link is immediately sent to the email address provided by the user.
• In case of server load or other delays, delivery may take longer.
• If a report fails to generate, a full automatic refund will be processed.

Article 8 (Payment)

1. Paid reports are generated after payment is completed.
2. Payment methods: Domestic credit/debit cards, simple payment services (processed via PortOne/KG Inicis), PayPal (international payments). International payments processed via PayPal may be additionally subject to PayPal's User Agreement and Purchase Protection policies.
3. The payment amount is identical to the price displayed at the time of product selection.
4. Payment information (card numbers, etc.) is not stored on Company servers. Payment data is collected and processed directly by the payment gateway (PG).
5. The Company does not pass payment processing fees to users and does not refuse service based on payment method.
6. Due to the nature of this Service (digital content generated and delivered immediately after payment), escrow services are not utilized.

Article 9 (Withdrawal and Refund Policy)

1. No Refunds After Report Delivery

Each report is a custom-generated, one-time digital product created specifically for your order. Because the content is unique and delivered immediately upon generation, all sales are final once the report has been generated and the magic link has been sent to your email. By checking the consent box at checkout, you acknowledge and agree to this no-refund policy.

To help you make an informed purchase, the Company provides a sample report page where you can preview the structure, format, and quality of paid reports before buying.

2. When Refunds ARE Available

Despite the above, refunds will be provided in the following situations:

• Before report generation begins: Full refund available — you may cancel at any time before generation starts.
• Report generation failure (system error): Automatic full refund if the system fails to deliver your report.
• Content materially differs from the product description: You may request a refund or report regeneration within 30 days of discovering the issue, or within 3 months of receiving the report.
• Billing errors or duplicate charges: Full refund via the original payment method upon verification. If refund via the original method is not possible, the Company will consult with you to determine an alternative method.

3. How to Request a Refund

• Email support@myangbytelabs.com with your order number and reason for refund.
• Refunds are processed to the original payment method within 3 business days after the withdrawal request is received.
• If the refund is delayed beyond 3 business days, the Company shall pay interest on the delayed amount at a rate of 15% per annum in accordance with applicable Korean law.

This policy is governed by Korean law, including the Act on Consumer Protection in Electronic Commerce (Article 17) and the Content Industry Promotion Act (Article 28).

Article 10 (Exchange and Cancellation)

• Due to the nature of digital content, exchange for other products is not available.
• Order cancellation is possible before report generation begins; cancellation is not available after generation has started.
• In case of duplicate payments, excess charges will be automatically refunded upon verification.

Article 11 (Service Interruption and Changes)

1. The Company may temporarily suspend all or part of the Service in the following cases:
   • Scheduled system maintenance or emergency repairs
   • Force majeure events including natural disasters, war, terrorism, power outages, or network failures
   • Other reasonable operational circumstances
2. Scheduled maintenance will be announced in advance. Emergency maintenance may be announced afterward.
3. If the Company terminates the Service, notice will be given at least 30 days before the termination date. In such case, full refunds will be provided for any orders that were paid but for which reports have not yet been delivered. Access to previously delivered reports will be guaranteed until the termination date, and users will be notified of the remaining access period before termination.

Article 12 (Company Obligations)

1. The Company shall make its best efforts to provide continuous and stable service.
2. The Company shall establish and comply with a Privacy Policy to protect users' personal information.
3. The Company shall operate customer support channels (email) to promptly handle complaints and damage relief requests.

Article 13 (User Obligations)

Users shall not engage in the following activities:

• Using the Service with another person's personal information
• Unauthorized reproduction, distribution, resale, or commercial use of reports
• Interfering with Service operations or accessing the Service through abnormal means
• Sharing or publicly posting magic links to unspecified parties
• Any other activities violating applicable laws or these Terms

If a user violates the above prohibitions, the Company may restrict access to the Service or invalidate magic links after prior notice. In urgent cases (fraudulent payments, identity theft, etc.), the Company may take immediate action without prior notice and will inform the user of the reasons afterward.

When using the Synastry Compatibility Report, the user enters the other person's information (name or nickname, birth data). Before payment, the user must confirm that they have obtained the other person's consent to provide their information, or that they have used a nickname/alias rather than the other person's real name. The user is responsible for not infringing on the other person's privacy. The Company assumes no responsibility for disputes arising from unauthorized entry of partner information.

Article 14 (Disclaimer)

1. Astrology reports provided by the Service are for entertainment and self-reflection purposes only. They do not substitute medical, legal, financial, or other professional advice. Do not use report content as the sole basis for professional decision-making. In particular:
   • Health domain: Reports do not constitute medical diagnosis, treatment, or prescriptions. Always consult a qualified healthcare professional for health-related decisions.
   • Finance domain: Reports do not constitute investment or financial planning advice.
   • Career domain: Reports do not substitute professional career counseling.
   • Love & Relationships domains: Reports do not substitute professional psychological counseling or relationship therapy.
2. Paid reports are automatically generated using AI (artificial intelligence) technology. Due to the nature of AI-generated content, reports are provided as reference material and do not guarantee absolute accuracy.
3. The Company is not liable for decisions made based on report content, except in cases of intentional misconduct or gross negligence by the Company.
4. The Company is not liable for service interruptions or delays caused by force majeure events, including but not limited to natural disasters, war, terrorism, power outages, network failures, or third-party service outages.
5. The Company is not liable for inaccuracies in reports caused by incorrect birth information (date, time, or place of birth) entered by the user.
6. The Company is not liable for report generation delays or failures caused by outages, policy changes, or service interruptions of external AI providers (OpenAI, Anthropic, etc.). However, if a report fails to generate, a refund will be provided in accordance with Article 9.
7. If a magic link is not received due to an incorrect email address entered by the user or spam filtering, the Company is not liable for delivery failure provided the email was sent successfully. Users may use the report resend feature in such cases.
8. THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. THE COMPANY DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, NOR DOES IT WARRANT THE ACCURACY, RELIABILITY, OR COMPLETENESS OF ANY REPORTS.

Article 15 (Liability for Damages)

1. The Company is liable for damages caused to users through intentional or gross negligence.
2. THE COMPANY'S TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY THE USER FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM. This limitation does not apply in cases of intentional misconduct or gross negligence.
3. IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH THE USE OF THE SERVICE.
4. The foregoing limitations apply to the fullest extent permitted by applicable law.
5. Users who violate these Terms and cause damage to the Company shall be liable for such damages.

Article 16 (Intellectual Property)

Copyright and intellectual property rights in AI-generated reports belong to the Company to the extent permitted by applicable law. Users are granted a non-exclusive, non-transferable right to view reports for personal purposes only. No intellectual property rights are transferred to the user. Commercial use and unauthorized reproduction are prohibited.

Article 17 (Data Deletion Requests)

Users may request deletion of their personal information and report data at any time. Deletion requests should be sent to support@myangbytelabs.com and will be processed within 10 days of receipt. For details on collected items, processing purposes, retention periods, and data subject rights, please refer to our Privacy Policy.

Article 18 (Amendment of Terms)

1. The Company may amend these Terms within the scope of applicable laws and regulations.
2. Changes will be announced within the Service at least 7 days before the effective date.
3. For changes unfavorable to users, notice will be given at least 30 days before the effective date.
4. Amended Terms take effect from the announced effective date. Continued use of the Service after the effective date constitutes acceptance of the amended Terms. If you do not agree to the changes, you may discontinue use of the Service.

Article 19 (Supplementary Provisions)

Matters not specified in these Terms shall be governed by applicable Korean laws and regulations, including the Act on Consumer Protection in Electronic Commerce, the Content Industry Promotion Act, the Personal Information Protection Act, and the Act on Promotion of Information and Communications Network Utilization and Information Protection.

Article 20 (Regional Restrictions)

This Service is not directed at or intended for residents of the European Union, European Economic Area (EEA), or United Kingdom. If you are located in the EU/EEA/UK, please do not use this Service.

The Service is not available to residents of, or persons located in, countries subject to U.S. sanctions, including but not limited to Cuba, Iran, North Korea, Russia, and the Crimea, Donetsk, and Luhansk regions of Ukraine. By using the Service, you represent and warrant that you are not located in any such country or on any U.S. government restricted party list.

Article 21 (Indemnification)

You agree to indemnify, defend, and hold harmless the Company, its officers, directors, and employees from any claims, damages, losses, or expenses (including reasonable attorney's fees) arising from your intentional misuse of the Service, your violation of applicable law, or your infringement of any third-party rights.

Article 22 (Electronic Communications)

By using the Service, you consent to receive communications from the Company electronically (via email or website notices). You agree that all agreements, notices, and other communications provided electronically satisfy any legal requirement that such communications be in writing.

Article 23 (Dispute Resolution and Arbitration)

1. These Terms, and any dispute arising out of or relating to the Service, shall be governed by and construed in accordance with the laws of the Republic of Korea, without regard to conflict of law principles.
2. Users may submit complaints and damage relief requests to support@myangbytelabs.com. The Company will respond with processing results within 5 business days.
3. If disputes cannot be amicably resolved, users may seek resolution through the following organizations:
   • Korea Consumer Agency (Phone: 1372, www.kca.go.kr)
   • Electronic Commerce Mediation Committee (ecmc.or.kr)
4. Jurisdiction shall be determined by the competent court under the Civil Procedure Act.

The foregoing is subject to and does not supersede any mandatory consumer protection provisions of applicable local law.

Binding Arbitration (U.S. Users)

If you are a resident of the United States, before initiating arbitration you must first send a written notice of dispute to support@myangbytelabs.com describing the claim and the specific relief sought. The Company will attempt to resolve the dispute informally within 30 days. If the dispute is not resolved within this period, either party may initiate binding arbitration.

Arbitration shall be administered by JAMS under its Streamlined Arbitration Rules and Procedures (or the then-current equivalent). The arbitration shall be conducted in English and held virtually (by videoconference or telephone) unless both parties agree to an in-person hearing, in which case it shall take place in the claimant's county of residence. For claims of USD $10,000 or less, you may choose to have the arbitration conducted by telephone, based on written submissions, or in person. You may also pursue claims in small claims court as an alternative to arbitration.

CLASS ACTION WAIVER: YOU AND THE COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR OUR INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING.

JURY TRIAL WAIVER: YOU AND THE COMPANY HEREBY WAIVE ANY RIGHT TO A TRIAL BY JURY IN ANY PROCEEDING ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE.

The Company will bear all arbitration filing and administration fees beyond the initial USD $250 filing fee payable by the user.

You may opt out of this arbitration provision by sending written notice to support@myangbytelabs.com within 30 days of first using the Service.

Article 24 (General Provisions)

1. Severability: If any provision of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.
2. Entire Agreement: These Terms constitute the entire agreement between you and the Company regarding the use of the Service and supersede any prior agreements or understandings.
3. Assignment: You may not assign or transfer your rights or obligations under these Terms without the Company's prior written consent. The Company may assign its rights and obligations in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets, with prior notice to users.
4. Language: These Terms are provided in Korean and English. In the event of any discrepancy or conflict between the Korean and English versions, the Korean version shall prevail.

Announced: April 2, 2026
Effective: April 9, 2026